FloFixER, an assistant for staff working in ER

In the name FloFixER, “Flo” stands for “Flow better”, “Fix” stands for “Fix faster” and “ER” stands for “emergency room”. Those three syllables sum up the objective Rania Jebri and Wided Chandoul had when they created FloFixER: to improve working conditions for Emergency staff, and in doing so to improve the quality of patient care by streamlining care pathways. It’s a really important issue. 

According to, recent figures from France’s national health data agency (DREES), the number of visits to ER rose to 20 million in 2023. But this is a problem that goes beyond the numbers, with multiple factors at play. Most importantly, it has become the norm for hospitals to operate at a reduced level of service. That’s where FloFixER comes in, a tool designed for healthcare staff drawing on their reality.

You might be thinking that the tools are already in place, from hospital information systems (HIS) to bed management and HR planning. And yet the problem persists. Customer-facing professions now have intuitive tools. Why not caregivers? This is the gap that FloFixER was created to fill.

"The aim behind FloFixER was to take a human-centric approach, marking the beginning of a new era for ER in which staff are better equipped to do their jobs in the best possible conditions. Our promise to healthcare practitioners is that their experience of shifts will be better, their work will improve and so will the care they provide" emphasize Rania Jebri.

As a real-time coordination assistant, FloFixER takes the form of an interface that brings together key data in one place and distribute it to the right people at the right time, enabling staff to better plan their days, limit interruptions and manage their priorities. 
Drawing on AI and machine learning, its algorithms have the capacity to identify invisible tensions before they become blockages through the use of predictive analysis aimed at optimising resource allocation.

Further modules can then be added to meet specific requirements, all of which are designed to be easy to use without the need for any training.

Created to make life easier for both hospital staff and patients, FloFixER was very much developed in the common interest. It came about when two childhood friends, who had gone to school together only for their academic and professional paths to diverge, taking them to different places, were reunited. They found they shared a common concern. While exploring practical ways to improve patient flow management in the Emergency Department (ED) where she was working, Rania came across the PhD thesis Wided Chandoul had written on the same problem in paediatrics. Combining real-life experience and theory, they came up with an idea that led to the launch of the FloFixER software program and startup.

After spending several months on needs analysis and market research, since November 2024 they have had the support of Inria Startup Studio. As Wided and Rania explain, “Our priority now is to finalise the design of FloFixER in order to have a testable and operational version available before the end of the year that we can present to potential clients”. Discussions are already underway with a hospital partner. The aim will then be to tackle real-life situations in order to further develop its features ahead of an initial roll-out in France in 2026.

• Le site internet de Flofixer
• La page LinkedIn de FloFixER
• La page LinkedIn de Rania Jebri
• La page LinkedIn de Wided Chandoul